Terms & Conditions

Welcome to Let Me Heal You. These Terms and Conditions (“Terms”) govern your use of this website and its services. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the website and its services.

1. Acceptance of Terms

By accessing or using Let Me Heal You’s website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you disagree with any part of these Terms, you should not access or use the website or services.
These Terms are a legal agreement between you (the user) and Let Me Heal You (the service provider). They apply to all visitors, clients, and users of the site and services. We may modify these Terms at any time, and any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after such changes constitutes acceptance of the updated Terms.

2. Services Provided

Let Me Heal You offers professional online psychological counseling and therapy services. These services are designed to help individuals, couples, and families address mental health concerns, emotional difficulties, and relationship issues. Our services include but are not limited to:

•  Individual Therapy: Online counseling for individuals who are dealing with mental health issues such as anxiety, depression, PTSD, stress, and other emotional or psychological concerns.
•  Couples Therapy: Counseling for couples facing challenges in their relationship, such as communication problems, trust issues, or general relationship dissatisfaction.
•  Family Therapy: Helping families navigate conflicts and improve communication dynamics to create a healthier family environment.
•  Relationship Counseling: Offering support and guidance for individuals or couples dealing with romantic relationship difficulties, conflict resolution, or improving emotional connection.
•  Mental Health Consultations: General mental health support and advice on psychological well-being.

All consultations are conducted remotely via secure online video or audio calls, ensuring privacy, confidentiality, and convenience. These online platforms are designed to allow clients to access therapy from the comfort of their own homes.

Please note: Online therapy is not a substitute for emergency medical care. If you are experiencing a mental health crisis, we strongly encourage you to contact a local emergency service or hospital.

3. About Dr. Sajida Anwer

Dr. Sajida Anwer is a licensed and highly experienced psychologist with over 10 years of experience in the field of mental health and counseling. She is a gold medalist in psychology and holds several professional certifications and licenses, ensuring that she is well-qualified to offer psychological services.
Dr. Anwer specializes in individual therapy, couples therapy, and relationship counseling. Her therapeutic approach is compassionate, evidence-based, and tailored to meet the unique needs of each client. She uses a variety of therapeutic techniques, including Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy, and Psychodynamic Therapy, to help clients achieve emotional balance, mental clarity, and personal growth.

4. Intellectual Property

The content on this website, including but not limited to text, images, graphics, logos, videos, designs, and other materials, is the intellectual property of Let Me Heal You and is protected by copyright and trademark laws.

•  You are granted a limited license to access and use the content on the website solely for personal, non-commercial use. This means you may view the content, download documents, and use the website for personal purposes only.
•  You are prohibited from using the website’s content for commercial purposes, such as reproducing, distributing, or selling it without express written permission from Let Me Heal You.
•  Any unauthorized use of the website’s content may result in legal action, including but not limited to civil or criminal penalties.

5. User Responsibilities

By using this website and the services provided, you agree to the following responsibilities:

•  Provide Accurate Information: You agree to provide true, accurate, and complete information when registering for services, booking appointments, or filling out any forms on the website. This includes personal details such as your name, contact information, and any relevant medical history or mental health concerns you share with Dr. Sajida Anwer.
•  Confidentiality: You are responsible for maintaining the confidentiality of your account credentials (if applicable) and ensuring no one else has access to your account. You must notify us immediately if you suspect unauthorized use of your account.
•  Compliance with Laws: You agree to comply with all applicable laws, regulations, and these Terms. You must not use this website to engage in any illegal activities or violate the rights of others.
•  Respectful Communication: You agree to interact respectfully with Dr. Anwer and other clients. Harassment, abusive language, or any behavior that disrupts the normal functioning of the website or services will not be tolerated.

6. Prohibited Activities

You agree not to engage in any of the following activities:

•  Illegal Activities: Using the website or services for any illegal purpose, including but not limited to fraud, harassment, or hacking.
•  Harmful Behavior: Engaging in any activities that could harm or disrupt the website’s functionality or the security of users’ personal information.
•  Misleading Information: Providing false, misleading, or harmful information during your consultations or on your registration forms.
•  Discrimination or Harassment: Any form of discriminatory behavior, hate speech, harassment, or inappropriate conduct during therapy sessions or through the website.

7. Online Counseling and Limitations

Let Me Heal You provides online therapy and mental health counseling services, but it’s important to understand the limitations of online counseling:

•  Not a Substitute for Emergency Care: Online therapy is not a substitute for immediate care or emergency services. If you are in crisis or require urgent attention, you should seek help from emergency services or a nearby healthcare provider.
•  Technology Limitations: While we use secure and reliable platforms, technical issues such as poor internet connections, device malfunctions, or platform downtime can affect the quality of your session. We encourage you to ensure that you have a stable internet connection and a quiet, private space for your consultation.
•  Therapy Suitability: Online therapy may not be suitable for everyone, and some individuals may require in-person therapy or additional services. If this is the case, Dr. Anwer may refer you to a local healthcare provider or in-person therapist.

8. Confidentiality and Privacy

We take your privacy seriously. All personal and medical information shared with Let Me Heal You during counseling sessions is kept confidential. We do not share any information without your explicit consent, except where required by law. We use secure online platforms to ensure that your data is protected.

•  Secure Platforms: All online counseling sessions are conducted via encrypted video conferencing software, ensuring that your data and conversations are private.
•  Exceptions: We may disclose your information if required by law, such as in cases of suspected abuse, threats of harm, or if mandated by a court order.

9. Termination of Access

We reserve the right to terminate or suspend your access to the website and services if you violate any of these Terms or engage in unethical behavior. Termination may occur without prior notice, and it may prevent you from accessing your account and participating in future sessions.

10. Disclaimers and Limitations of Liability

Let Me Heal You provides psychological counseling services with the utmost care and professionalism; however, there are no guarantees regarding specific outcomes. Therapy is a process that requires active participation from the client, and results can vary.

•  No Guarantees: While Dr. Anwer will use evidence-based practices to assist clients, Let Me Heal You makes no guarantees about the effectiveness of the services or the outcome of therapy.
•  Limitation of Liability: Let Me Heal You is not responsible for any damages or losses arising from your use of the website or services. This includes, but is not limited to, any issues caused by technical problems, data loss, or psychological outcomes.

11. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms will be handled in the courts of Pakistan, and you agree to submit to the jurisdiction of the courts in Lahore, Pakistan.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. All changes will be posted on this page, and the revised Terms will become effective immediately upon posting. You are encouraged to review these Terms periodically.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Let Me Heal You
Contact: Dr. Sajida Anwer
Email: info@letmehealyou.com
Mail To: info@letmehealyou.com
Phone: +92 347 8684484
Address: 153/1, F Block Phase 5 D.H.A, Lahore, Pakistan