Let Me Heal You is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or online counseling services.
1. Information We Collect
We collect two types of information from users:
- Personal Information: This includes information that can identify you personally, such as:
- Name
- Email address
- Phone number
- Payment details (for booking consultations)
- Health history and details shared during consultations
- Non-Personal Information: This includes data that does not identify you directly but is useful for improving the website and services, such as:
- IP address
- Browser type
- Device information
- Usage data (e.g., pages visited, time spent on the site)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Counseling Services: Personal information is used to schedule and conduct therapy sessions, and to communicate with you about appointments.
- To Improve Services: Non-personal information helps us understand how users interact with the website so we can improve the overall experience.
- To Process Payments: If applicable, we use payment information to process consultation fees.
- To Send Communications: With your consent, we may send you promotional materials, newsletters, or updates about our services.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on the website. Cookies are small data files placed on your device that help us remember your preferences and improve website functionality.
You can manage cookie settings through your browser, but disabling cookies may affect website performance.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in operating the website and delivering our services. These providers are bound by confidentiality agreements.
We may also disclose your information in response to legal requests, such as a court order or subpoena.
5. Data Security
We implement industry-standard security measures to protect your personal data, including encryption and secure servers. However, no system is entirely secure, and we cannot guarantee absolute security of your data.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request to view the personal data we hold about you.
- Correction: You can update or correct your personal information.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Opt-Out: You can opt-out of receiving promotional emails at any time by unsubscribing.
To exercise any of these rights, please contact us at the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes occur, we will post the updated version on this page with an updated “Last updated” date.
8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Let Me Heal You
Contact: Dr. Sajida Anwer
Email: [info@letmehealyou.com](mailto:info@letmehealyou.com)
Phone: +92 347 8684484
Address: DHA Phase 6, Lahore, Pakistan
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